Compliments & complaints

We encourage you to give feedback that will help us improve our services. This helps us know what we are doing well and when we need to improve our service to other participants.

We are committed to responding quickly and fairly to all feedback and complaints about the Scheme. The Queensland Government complaints policy can be found here.

Compliments and complaints can be made by:

Email: enquiries@niis.qld.gov.au
Phone: 1300 302 568
Mail: GPO Box 2203
BRISBANE QLD 4001