Information for participants (COVID-19)

Last updated: March 2021

The Australian Government is starting to give vaccines to people to help protect them from Coronavirus (COVID-19).

Everyone who wants to get the vaccine will be able to receive it. The government is going to give the vaccine to people in different groups, also called ‘phases’. The first phase has begun and the vaccine is being given to people who could be more at risk of:

  • catching the virus, or
  • getting very sick if they catch the virus.

If you live in a residential care facility, like a nursing home or another type of supported accommodation, you’ll also be in this first group and will be able to get the vaccine soon.

When it’s your turn, you’ll be able to get the vaccine from health or medical clinics, Aboriginal Controlled Community Health Services, and chemists or pharmacies.

Other things you need to know:

  • A vaccine is medicine that helps people fight a virus if they come into contact with it. It can stop people from getting very sick from the virus.
  • A vaccination is when you get an injection of the vaccine, with a needle.
  • The COVID-19 vaccine is a safe way to protect you, your family, and the community.
  • COVID-19 vaccinations are free.
  • It’s your choice whether to get the vaccination or not.
  • Some people  might not be able to get vaccinated because of an existing health problem. Talk to your doctor if you’re not sure.

Remember, if you have any questions, please talk to your GP. They will have the best information for you.

We are available Monday to Friday 8.30am – 5.00pm and your Support Planner can be reached on their usual phone number and email address.

We recognise that every participant’s situation is different. We may not be able to answer all of your questions, but we will provide you with the best guidance and support we can, and follow up anything we can’t answer.

Are your contact details up to date?

To ensure we can keep in touch during this time, please let your Support Planner know if your contact details or the contact details of your support network change. If you have recently updated your contact details with us , thank you, we don’t need you to provide this information to us again.

We hope the frequently asked questions (FAQs) below help to provide you with more information about managing your treatment, care and support services.