The following guidelines help participants and service providers understand how decisions are made by the National Injury Insurance Agency, Queensland (NIISQ Agency).

Guideline for Non-established, new or emerging treatment, care and support

Guideline for Necessary and reasonable considerations

Guideline for Payment of travel expenses

Guideline for Modifications to a motor vehicle

Guideline for Participant support when away from home

The information provided in the documents is a guideline only and is for general information purposes and is subject to change and does not constitute legal advice or recommendations. It should not be relied upon as constituting legal advice or a recommendation or as applicable to specific circumstances. Please refer to the National Injury Insurance Scheme (Queensland) Act 2016 and Regulation 2016 for more details about the National Injury Insurance Scheme Queensland.