Your contact at the NIISQ Agency

When you are accepted as a NIISQ participant, you will be assigned a dedicated member of our Support Planning team who will become your main contact at the NIISQ Agency. Depending on your current needs, you will be assigned a Support Planner, Support Planner-Community or Community Services Coordinator.

They will work closely with you, your family or carers to assess your current and future treatment, care and support needs and to help you to access services in your community.

Subject to your needs, they will:

  • keep in contact with you and your treating team to discuss our services and the support we provide
  • work with you and your treatment, care and support providers to develop a responsive support plan that meets your goals
  • help coordinate injury-related services (such as, rehabilitation or attendant care)
  • monitor your progress and needs and help you to review your support plan.

You will be provided with direct contact details for your main contact at the NIISQ Agency so that you can talk to them when you want to discuss your treatment, care and support needs.