All NIISQ Agency service providers (registered or non-registered) are responsible for delivering high-quality and safe treatment, care and support services. The NIISQ Agency Reportable Incident Policy includes information about:
What is a reportable incident?
A ‘reportable incident’ is where a certain act or event has occurred (or is alleged to have occurred) when delivering services to a NIISQ participant.
The Reportable Incident Policy provides further information about reportable incidents.
Who must report a reportable incident?
All service providers delivering treatment, care and support services to a NIISQ participant.
When must I report a reportable incident?
If a reportable incident has occurred (or is alleged to have occurred) when delivering services to a NIISQ participant, the incident must be reported to the NIISQ Agency within one (1) business day.
How do I report a reportable incident?
The Reportable Incident Policy provides further information about how to report a reportable incident.
