If you have sustained a work-related injury you may be eligible to claim benefits from WorkCover Queensland, or your employer if they are self-insured.
If you are injured at work you need to complete an application form for workers’ compensation. You can access the forms and process at Worksafe.
Once your application is accepted you may ask the insurer to have your injury assessed to decide whether you are entitled to treatment, care and support payments.
The insurer must ensure the assessment is carried out within 20 business days, or a longer period agreed between you and the insurer.
In certain circumstances the insurer may engage the NIISQ Agency to conduct the assessment and make the decision on whether you are entitled to treatment, care and support payments.
In all circumstances, after your assessment has been carried out, you will be advised whether you are eligible for treatment, care and support and you will be given written notice of the decision within 10 business days of this decision being made.