NIISQ Participant Reference Group

Image of adults standing in front of a sign called Participant Reference Group

As NIISQ continues to evolve, our focus remains on enhancing services by actively involving participants and their families. In an exciting development, NIISQ has unveiled the inaugural Participant Reference Group (PRG), reflecting a commitment to collaboration and improvement. This initiative stems from the organisation’s dedication to engaging its community as the scheme grows. The PRG […]

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MyNIISQ – A NIISQ & QUT initiative

We recently embarked on an intensive six-week project with QUT to explore how we might reshape the experience of those involved with NIISQ. At the core of this project was a mission to co-design a more comprehensive and efficient treatment, care and support model for individuals who have experienced severe personal injuries. The guiding principles […]

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Innovation takes the international stage at Appian World 2023

Our NIISQ Agency team was invited to present to the Appian World 2023 conference in May. General Managers Gaenor Walker and Peter How shared our strategies for customer-centric, end-to-end engagement and automation using modern innovation approaches and technology.  The Appian World conference has a global reach of over 1500 attendees from the UK, Europe, USA and Asia […]

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Inaugural Participant Consultation Group hosted by NIISQ Agency

Earlier this year, we held our inaugural Participant Consultation Group, which is part of our work to co-design NIISQ services and products with participants to create resources that are fit-for-purpose. During the session, we collaborated on our new MyPlan and MyPack initiatives, which aim to enhance the start of a participant’s journey with NIISQ. With […]

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Treatment, care and support guidelines in development

Here at the NIISQ Agency, we are focused on supporting our participants who have been seriously injured in a motor vehicle accident in Queensland. That’s why we are developing guidelines based on the National Injury Scheme (Queensland) Act 2016 and the National Injury Insurance Scheme (Queensland) Regulation 2016. These guidelines will be published on our […]

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Research and initiatives to reduce representation of motorcyclists in NIISQ

Motorbikes represent less than 5% of vehicles registered in Queensland but account for approximately 20% of participants entering our National Injury Insurance Scheme, Queensland (NIISQ) each year. This is not unique to Queensland, with other motor vehicle lifetime care schemes reporting an over-representation of motorbike riders and pillion passengers. This reflects just how vulnerable people […]

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Research opportunity: what stops or helps people with traumatic brain injury to be physically active?

QR code link to BRIDGES survey

We would like to ask for your help in supporting our research friends at the University of Sydney, who are currently undertaking an important project called BRIDGES. This project aims to understand the types of physical activities that people living with moderate-to-severe traumatic brain injury (TBI) would like to do in their communities. The success […]

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Congratulations Jaxon!

Wishing a very big congratulations to 11-year-old NIISQ participant Jaxon! Jaxon was recently featured by the Queensland Paediatric Rehabilitation Service for his achievements in track and field and we wanted to continue sharing his journey and news. Read his chat with them below! We’re so proud of the strength and resilience of this remarkable athlete, who […]

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NIISQ Agency and University of Queensland collaborate to support people with traumatic brain injury

We’re pleased to announce the completion of our research project Capacity building for providers of cognitive rehabilitation, undertaken in partnership with the University of Queensland. This is an initiative designed to help the cognitive rehabilitation of people with traumatic brain injury, which is of vital importance to us given that more than 75% of NIISQ participants have a […]

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The NIISQ Agency releases its first Reconciliation Action Plan

Reconciliation Action Plan cover page featuring the Walking Together artwork

We are excited and proud to advise that the Agency’s first ever Reconciliation Action Plan (RAP) has officially been launched. As an Agency, we are proud to have finalised this plan, which was a culmination of work, under the careful guidance of Reconciliation Australia, to demonstrate our commitment to inclusivity and cultural safety through actions […]

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