🎄 Holiday closure notice 🎄Please note: Our office will be closed from 4pm on Wednesday, 24 December 2025 and will reopen on Friday, 2 January 2026. ✨ We wish you a safe and happy festive season ✨
We’re excited to share that we have co-designed a new framework for gathering information and have developed what we now call a ‘MyPlan’ instead of a support plan. The framework is called ‘MyPlanning’. The ‘MyPlanning’ framework helps us understand individual needs and goals, so we can help participants access the right treatment, care, and support […]
The NIISQ Agency was proud to sponsor the Australian & New Zealand Trauma Society (ANZTS) Trauma 2023 Conference app. The ANZTS conference brought together a packed program of presentations and discussions covering a range of subjects on providing better care for patients and their families. The diverse range of professionals covered topics such as: Conferences […]
You might remember John Kenworthy’s story from our social media. Recently, John’s incredible and inspiring return to work journey received a standing ovation at the 2023 Work Well Awards where he received the Injured worker achievement award. John’s Support Planner, Samantha Lee, was invited to the awards along with representatives from Queensland Police Service (Lynne […]
As the first institute of its kind, Metro North Health’s Herston Quarter’s Biofabrication Institute is a state-of-the-art setting focussed on 3D scanning, 3D modelling and 3D printing of medical devices, bone, cartilage and human tissue. We are proud to support the institute as part of our commitment to improving outcomes for people who experience serious […]
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A friendly reminder that the 8-week consultation period for the draft Treatment, care and support guidelines is closing on Thursday 31 August. Our Treatment, care and support guidelines aim to increase the quality, consistency, and transparency of our decision-making to benefit our NIISQ participants and stakeholders. They are based on the National Injury Scheme (Queensland) […]
As NIISQ continues to evolve, our focus remains on enhancing services by actively involving participants and their families. In an exciting development, NIISQ has unveiled the inaugural Participant Reference Group (PRG), reflecting a commitment to collaboration and improvement. This initiative stems from the organisation’s dedication to engaging its community as the scheme grows. The PRG […]
We recently embarked on an intensive six-week project with QUT to explore how we might reshape the experience of those involved with NIISQ. At the core of this project was a mission to co-design a more comprehensive and efficient treatment, care and support model for individuals who have experienced severe personal injuries. The guiding principles […]
Our NIISQ Agency team was invited to present to the Appian World 2023 conference in May. General Managers Gaenor Walker and Peter How shared our strategies for customer-centric, end-to-end engagement and automation using modern innovation approaches and technology. The Appian World conference has a global reach of over 1500 attendees from the UK, Europe, USA and Asia […]
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Earlier this year, we held our inaugural Participant Consultation Group, which is part of our work to co-design NIISQ services and products with participants to create resources that are fit-for-purpose. During the session, we collaborated on our new MyPlan and MyPack initiatives, which aim to enhance the start of a participant’s journey with NIISQ. With […]
Read More… from Inaugural Participant Consultation Group hosted by NIISQ Agency
Here at the NIISQ Agency, we are focused on supporting our participants who have been seriously injured in a motor vehicle accident in Queensland. That’s why we are developing guidelines based on the National Injury Scheme (Queensland) Act 2016 and the National Injury Insurance Scheme (Queensland) Regulation 2016. These guidelines will be published on our […]
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