Forms and resources
You can read more about NIISQ’s application process here.
If you can’t find what you are looking for, or would like some help in completing one of our forms, please contact your Support Planner.
Are your contact details up to date?
To ensure we can always reach you with the latest NIISQ information, please let your Support Planner know if your contact details or the contact details of your support network change. If you have recently updated your contact details with us, thank you, we don’t need you to provide this information to us again.
While you are dealing with the NIISQ Agency, we may need to ask others for your personal information. This could include reports, clinical notes, medical reports, imaging, results, medical and other information about you. If you are a NIISQ participant, this information helps us to provide you with treatment, care and support services.
By signing this form, you are providing your consent for other parties to give us your personal information.
You may need to supply your bank details to NIISQ. This is the form you will need to use.
The below forms help you request a refund/reimbursement of approved treatment, care and support and/or transport expenses. For these expenses to be reimbursed, you must seek approval from your Support Planner prior to purchasing the service or taking the journey. Expenses incurred without prior approval may not be reimbursed.
Requests for review of agency decisions
The below form is for requesting a review of a decision made by the NIISQ Agency.
You can find out more information here or refer to our information sheets:
If you are not satisfied with the outcome of an internal review, you can make a request within 28 days of the decision for NIISQ to refer your matter to an external review tribunal.
- The Medical Assessment Tribunal (MAT) can review decisions that are medical in nature, such as whether an injury meets the medical requirements in the NIISQ eligibility criteria;
- The Queensland Civil and Administrative Tribunal (QCAT) can review decisions that are non-medical in nature, such as whether the circumstances of an accident meet the legal definition of a ‘motor vehicle accident’.
More information about external review can be found in Chapter 6, Part 2 of the National Injury Insurance Scheme (Queensland) Act 2016.
The following guidelines help participants and service providers understand how decisions are made by the NIISQ Agency. If you need more information, please talk to your Support Planner.
Service requests for non-established, new or emerging treatments and services
Necessary and reasonable decision making
Payment of travel expenses
Modifications to a motor vehicle
Participant support when away from home
The information provided in these guidelines is for general information purposes, subject to change and does not constitute legal advice or recommendations. It should not be relied upon as constituting legal advice or a recommendation or as applicable to specific circumstances. Please refer to the National Injury Insurance Scheme (Queensland) Act 2016 and Regulation 2016 for more details about NIISQ.
Help for communicating in a hospital or healthcare setting
Read about Julian’s Key, a patient/carer-controlled tool designed to improve communication and empower people with disability, their families and carers to be more involved in their healthcare.
In an emergency always call 000. If you have additional health-related questions, you can also contact your GP.
Last updated: July 2023